Returns & Exchanges
At Something, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your new fashion find isn't a perfect fit, we are here to help you exchange it or receive a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging with all tags attached and include the printed return authorization slip.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing