Frequently Asked Questions
Everything you need to know about shopping with Something.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Do you ship internationally?
Yes, Something ships to over 50 countries worldwide. International delivery times vary by location and typically range from 7-14 business days.
How should I care for my garments?
To ensure longevity, we recommend following the care label instructions on each piece. Most of our items prefer a cold wash and air drying to maintain fabric integrity.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.